Terms and Conditons
Grease Trap Cleaners LLC
Last updated: January 23, 2026
1. Overview
Grease Trap Cleaners LLC (“Company,” “we,” “our,” or “us”) provides commercial kitchen maintenance services, including grease trap cleaning and related services. These Terms & Conditions and Privacy Policy govern your use of our services, website, and communications.
By engaging our services, submitting a form, or communicating with us, you agree to the terms outlined below.
2. Services & Customer Responsibilities
Customers agree to:
Provide accurate contact and service location information
Maintain safe and reasonable access to service areas
Comply with local health, safety, and plumbing regulations
Service frequency, pricing, and scope are defined in your individual service agreement or invoice.
3. Communications Consent (Calls, Emails & SMS)
By providing your contact information, you consent to receive communications from Grease Trap Cleaners LLC related to your services, including calls, emails, and SMS (text messages).
Consent to receive SMS messages is not a condition of purchase.
4. SMS Text Messaging Terms & Conditions
By opting in to SMS communications, you agree to receive text messages from Grease Trap Cleaners LLC for business-related purposes.
Types of Messages
Messages may include, but are not limited to:
Appointment reminders and confirmations
Service updates and scheduling notifications
Invoices, payment reminders, and account-related notices
Customer support and service follow-ups
Message Frequency
Message frequency may vary based on service activity but typically does not exceed 1–2 messages per week.
Message & Data Rates
Message and data rates may apply depending on your mobile carrier and plan.
Help
For help, reply HELP to any message or contact us at:
📞 (510) 375-2604
📧 info@trapcleaners.com
Opt-Out
You may opt out of SMS communications at any time by replying STOP to any message. After opting out, you will no longer receive SMS messages unless you re-enroll.
Privacy
Your information is handled in accordance with our Privacy Policy, available here:
👉 Privacy Policy: https://www.thegreasetrapcleaners.com/terms-conditions-privacy
5. Privacy Policy
Information We Collect
We may collect the following information:
Name, business name, phone number, email address
Service location and billing information
Communication history (calls, emails, SMS)
Website form submissions
How We Use Information
Your information is used to:
Schedule and perform services
Send appointment reminders and service updates
Provide customer support
Send invoices and account notifications
Improve our services and communications
SMS & Phone Data
Mobile numbers and SMS consent data are used only for communications from Grease Trap Cleaners LLC.
We do not sell, rent, or share SMS opt-in data with third parties for marketing purposes.
6. Data Sharing & Security
We may share information only with:
Service providers necessary to operate our business (e.g., billing or scheduling platforms)
Regulatory or legal authorities if required by law
We implement reasonable administrative and technical safeguards to protect your information.
7. Payment Terms
Invoices are due according to the terms listed on your invoice or service agreement. Late payments may result in service delays or additional fees.
8. Limitation of Liability
Grease Trap Cleaners LLC is not liable for indirect, incidental, or consequential damages arising from service delays, access issues, or conditions beyond our control.
9. Changes to Terms & Privacy Policy
We may update these Terms & Conditions and Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
10. Contact Information
For questions regarding these Terms, Privacy Policy, or SMS communications, contact us at:
📞 (510) 375-2604
📧 info@trapcleaners.com
🌐 https://www.thegreasetrapcleaners.com