Terms and Conditons

Grease Trap Cleaners LLC

Last updated: January 23, 2026

1. Overview

Grease Trap Cleaners LLC (“Company,” “we,” “our,” or “us”) provides commercial kitchen maintenance services, including grease trap cleaning and related services. These Terms & Conditions and Privacy Policy govern your use of our services, website, and communications.

By engaging our services, submitting a form, or communicating with us, you agree to the terms outlined below.

2. Services & Customer Responsibilities

Customers agree to:

Provide accurate contact and service location information

Maintain safe and reasonable access to service areas

Comply with local health, safety, and plumbing regulations

Service frequency, pricing, and scope are defined in your individual service agreement or invoice.

3. Communications Consent (Calls, Emails & SMS)

By providing your contact information, you consent to receive communications from Grease Trap Cleaners LLC related to your services, including calls, emails, and SMS (text messages).

Consent to receive SMS messages is not a condition of purchase.

4. SMS Text Messaging Terms & Conditions

By opting in to SMS communications, you agree to receive text messages from Grease Trap Cleaners LLC for business-related purposes.

Types of Messages

Messages may include, but are not limited to:

  • Appointment reminders and confirmations

  • Service updates and scheduling notifications

  • Invoices, payment reminders, and account-related notices

  • Customer support and service follow-ups

  • Message Frequency

  • Message frequency may vary based on service activity but typically does not exceed 1–2 messages per week.

  • Message & Data Rates

  • Message and data rates may apply depending on your mobile carrier and plan.

Help

For help, reply HELP to any message or contact us at:

📞 (510) 375-2604

📧 info@trapcleaners.com

Opt-Out

You may opt out of SMS communications at any time by replying STOP to any message. After opting out, you will no longer receive SMS messages unless you re-enroll.

Privacy

Your information is handled in accordance with our Privacy Policy, available here:

👉 Privacy Policy: https://www.thegreasetrapcleaners.com/terms-conditions-privacy

5. Privacy Policy

Information We Collect

  • We may collect the following information:

  • Name, business name, phone number, email address

  • Service location and billing information

  • Communication history (calls, emails, SMS)

Website form submissions

How We Use Information

Your information is used to:

  • Schedule and perform services

  • Send appointment reminders and service updates

  • Provide customer support

  • Send invoices and account notifications

  • Improve our services and communications

  • SMS & Phone Data

Mobile numbers and SMS consent data are used only for communications from Grease Trap Cleaners LLC.

We do not sell, rent, or share SMS opt-in data with third parties for marketing purposes.

6. Data Sharing & Security

We may share information only with:

Service providers necessary to operate our business (e.g., billing or scheduling platforms)

Regulatory or legal authorities if required by law

We implement reasonable administrative and technical safeguards to protect your information.

7. Payment Terms

Invoices are due according to the terms listed on your invoice or service agreement. Late payments may result in service delays or additional fees.

8. Limitation of Liability

Grease Trap Cleaners LLC is not liable for indirect, incidental, or consequential damages arising from service delays, access issues, or conditions beyond our control.

9. Changes to Terms & Privacy Policy

We may update these Terms & Conditions and Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

10. Contact Information

For questions regarding these Terms, Privacy Policy, or SMS communications, contact us at:

📞 (510) 375-2604

📧 info@trapcleaners.com

🌐 https://www.thegreasetrapcleaners.com